Verify business documents and proprietor identity for merchant and partner onboarding through video KYC. Authenticate GST certificates, shop establishment licences, and authorized signatory details in one recorded session to accelerate partner activation from weeks to days.
Payment platforms, lending marketplaces, and e-commerce aggregators depend on rapid merchant onboarding to scale their networks. But verifying business legitimacy requires checking multiple document types, validating authorized signatories, and confirming that the person on the call actually represents the business. Manual processes create week-long bottlenecks that push merchants to competing platforms.
Faster merchant activation compared to traditional field verification and manual document collection processes
During the video session, merchants present their business registration certificates, shop establishment licences, FSSAI certifications, or trade licences. BASEKYC's OCR engine extracts key fields, cross-references them against government databases, and flags any discrepancies in real time, eliminating multiple rounds of document re-submission.
Verify that the person representing the merchant is an authorized signatory. During the live video session, the agent confirms the signatory's identity against the business's registration documents, captures facial biometrics, and records explicit consent. The recorded session serves as tamper-proof evidence of signatory validation.
Instantly verify GST registration numbers and PAN details against government portals during the video session. BASEKYC confirms active registration status, matches business names across documents, and validates the merchant's tax compliance standing, reducing manual lookup time from hours to seconds per application.
Conduct live video sessions with merchants for signatory verification, document presentation, and real-time identity confirmation with full recording and audit trails.
ExploreImplement maker-checker workflows for merchant approvals. Every onboarding case is reviewed by a second authorized user before activation, ensuring quality and compliance.
ExploreConnect BASEKYC to your merchant management system, CRM, or payment gateway via APIs. Automate status updates, push verified merchant data, and trigger downstream workflows.
ExplorePayment aggregators, gateways, and platforms onboarding merchants must adhere to strict regulatory requirements governing merchant due diligence. BASEKYC streamlines compliance across all applicable frameworks.
The RBI Guidelines on Regulation of Payment Aggregators and Payment Gateways (RBI/DPSS/2019-20/174) mandate that all payment aggregators must perform due diligence on merchants before onboarding. This includes verifying business registration, PAN, GST registration, and the identity of authorized signatories. PAs must also conduct ongoing merchant monitoring and maintain records of all onboarded merchants with their verification documentation.
For platforms onboarding merchants in the securities and investment space, SEBI's KYC Registration Agency (KRA) regulations require verification of the business entity, its promoters, and authorized representatives. SEBI Circular MIRSD/SE/Cir-21/2011 mandates that intermediaries perform in-person verification (IPV) of the authorized signatory, which can now be fulfilled through video-based verification under updated SEBI guidelines.
NPCI's UPI procedural guidelines require Payment Service Providers (PSPs) to verify merchant identity before assigning a UPI merchant ID. This includes validating the merchant's bank account, PAN, and business establishment proof. For offline merchants, physical verification or video verification of the business premises is recommended. BASEKYC captures business premise visuals and signage during the video session as supporting evidence.
Under PMLA norms applicable to payment system operators, merchant KYC must include verification of GST registration (GSTIN), PAN of the business entity and proprietor, and proof of business address. The GST portal's verification API confirms active registration status, registered business name, and principal place of business. BASEKYC automates real-time GST and PAN validation during the merchant video verification session.
Integrate BASEKYC APIs with your merchant management system. Configure merchant-type-specific verification checklists (sole proprietor, partnership, Pvt Ltd), set up GST/PAN auto-validation, and define the document capture sequence for the video session workflow.
Run UAT with test merchants across all business types. Verify GST and PAN validation accuracy, test signatory identity matching, and validate the maker-checker approval workflow. Launch with a pilot batch of merchants, then open to full production onboarding.
How fintech platforms and payment aggregators are using video KYC to onboard merchants faster while meeting RBI's PA/PG due diligence requirements.
Applicable insights for platforms that combine merchant onboarding with merchant lending, covering the dual compliance requirements of identity verification and credit assessment.
How automated document verification, real-time government database checks, and intelligent routing can reduce merchant activation timelines from weeks to hours.
Replace weeks of manual verification with a single video session. Verify business documents, signatories, and tax credentials in one go.