Verify policyholders remotely with IRDAI-compliant video KYC that works even in low-bandwidth rural areas — reducing policy issuance time by 60% while extending your reach to every corner of the country.
Insurance companies depend heavily on field agents and branch networks for policyholder verification. This agent-dependent model creates critical bottlenecks — policies lapse while waiting for KYC completion, rural and semi-urban customers remain underserved, and IRDAI compliance reporting becomes a manual nightmare consuming thousands of person-hours annually.
Reduction in policy issuance time — from weeks of waiting for agent visits to same-day verification and activation
Policyholders complete their KYC from home through a guided video session with an insurance verification officer. The entire process — identity validation, document review, and consent capture — takes under 8 minutes. No agent visit needed, no branch required.
BASEKYC's adaptive streaming technology adjusts video quality dynamically based on the customer's network conditions. Even on 2G/3G connections common in rural India, the platform delivers stable video sessions with clear face capture and document readability — ensuring no customer is left behind.
Generate IRDAI-ready compliance reports automatically. Every verification session is categorized, documented, and made available in regulatory formats. Quarterly and annual reports that previously took weeks of manual compilation are now generated in seconds with full accuracy.
Configurable workflows tailored for insurance onboarding — from document upload through video verification to policy activation.
Guide policyholders through forms and document uploads in real time with synchronized screen sharing during the video session.
AI-powered liveness detection, face matching, and document authenticity checks running in the background during every session.
Insurance companies in India must comply with IRDAI verification mandates and PMLA obligations for policyholder identification. BASEKYC addresses every regulatory requirement for remote policyholder verification.
IRDAI mandates pre-issuance verification for life insurance policies above specified thresholds through its Guidelines on Insurance E-commerce and related circulars. BASEKYC enables insurers to conduct video-based pre-issuance verification where a trained officer confirms the proposer's identity, intent to purchase, and understanding of policy terms — all recorded with tamper-proof evidence for IRDAI audits.
Insurance companies are reporting entities under PMLA and must perform Customer Due Diligence for policies with annual premiums exceeding Rs. 50,000 or for single-premium policies above Rs. 1,00,000. BASEKYC integrates CDD checks — identity verification, source of funds declaration, and PEP screening — directly into the policyholder onboarding video session, ensuring full PMLA compliance without separate manual processes.
IRDAI's policyholder protection regulations require positive identification of the proposer and explicit recorded consent before policy issuance. BASEKYC captures the proposer's live image alongside their OVD (Aadhaar, PAN, or Voter ID), records their verbal consent and declaration of good health where applicable, and stores everything as an encrypted, timestamped record accessible for regulatory review.
IRDAI's anti-fraud framework requires insurers to have systems for detecting impersonation and preventing mis-selling at the point of sale. BASEKYC's AI-powered liveness detection and face-match technology prevent impersonation, while the recorded video session creates verifiable proof that the proposer was informed about policy terms, exclusions, and premium obligations — protecting both the insurer and the customer.
API integration with your policy management system and CRM. Configure verification workflows for different product lines (life, health, motor), set up OVD validation channels, and establish IRDAI-compliant recording and storage infrastructure.
Train verification officers on pre-issuance verification procedures, consent capture protocols, and BASEKYC platform operation. Conduct end-to-end testing with simulated policyholder sessions across all product categories and bandwidth conditions.
Controlled pilot with real policyholders across urban and rural regions to validate low-bandwidth performance. Full production rollout with dedicated support during the first week of live operations.
How IRDAI's evolving digital verification guidelines are enabling insurers to replace agent-dependent verification with scalable, compliant video KYC solutions.
A comprehensive overview of all KYC methods available in India — Aadhaar eKYC, Video KYC (V-CIP), CKYC, Digital KYC, and offline verification — covering which sectors can use which method.
A step-by-step compliance checklist covering every V-CIP requirement — from technology infrastructure and agent certification to recording standards and audit trail management.
Reach every policyholder — urban or rural — with IRDAI-compliant video KYC that works on any connection.